Once you sign off on the digital proofs, you are approving the design/s to be printed exactly as they appear within the digital proofs. Lady Jae will in no event be responsible for any inaccuracies that might be found after that point. If an error in text is found after the point of approval, we will adjust the design at no additional charge. However, if printing of the initially approved proof has commenced, the client will be responsible for the cost of reprints. Because we know that mistakes sometimes happen, we will charge 50% of the cost or your order to reprint.
In the case of an error on our part we will fix the error and reprint your order at no cost to you. We must be notified of errors within 10 days of delivery date.
In addition we retain the rights to post your invitations on our website and social media. If there is an issue with us doing so, please let us know when ordering. We will not post your invitation in entirety until after your wedding. Lady Jae Designs maintains all rights and our designs may never be
repurposed or reused.
Please don’t hesitate to contact us with any questions or concerns regarding your order, we are here to help!